UIA Electronic One Stop Centre web portal (eBiz)
The Electronic One Stop Centre (eBiz), accessible at www.ebiz.go.ug, is a transformative online platform developed through a collaboration between the National Information Technology Authority - Uganda (NITA-U), the Uganda Investment Authority (UIA), and multiple government agencies. Launched to streamline business processes, eBiz serves as a single entry point for local and foreign investors, traders, and entrepreneurs seeking to start or manage businesses in Uganda.
Key Features of eBiz
eBiz integrates services from key government agencies, reducing bureaucratic hurdles, time, and costs associated with obtaining licenses and permits. The platform offers:
Business Registration and Licensing: Register and incorporate a company with the Uganda Registration Services Bureau (URSB) or apply for an investment license with UIA, often processed within 48 hours.
Tax Services: Apply for a Taxpayer Identification Number (TIN) through the Uganda Revenue Authority (URA).
Land Title Verification: Verify land titles digitally via the Ministry of Lands, Housing and Urban Development.
Environmental Compliance: Submit Environmental Impact Assessments (EIAs) to the National Environment Management Authority (NEMA) with streamlined processing.
Immigration Services: Access visa, special pass, and permit applications through integration with the Directorate of Citizenship and Immigration Control (DCIC).
Standards and Certification: Apply for product certifications from the Uganda National Bureau of Standards (UNBS).
Trading Licenses and Permits: Secure trading licenses and building permits via Kampala Capital City Authority (KCCA).
Benefits for Investors
Convenience: Access all necessary services through a single, user-friendly portal, available 24/7.
Efficiency: Significantly reduces processing times for licenses and permits, with some services completed in as little as two days.
Transparency: Track application progress online, ensuring clarity and accountability.
Cost-Effective: Minimizes the need for multiple agency visits, lowering operational costs for businesses.
Global Accessibility: Enables both local and international investors to engage with Uganda’s business ecosystem remotely.
NITA-U’s Role
NITA-U has been instrumental in the development and ongoing enhancement of the eBiz platform, aligning it with Uganda’s e-Government agenda. By leveraging cutting-edge ICT infrastructure, NITA-U ensures the portal is secure, reliable, and scalable, supporting seamless inter-agency integration and real-time service delivery. The authority continues to innovate, introducing features like enhanced user interfaces and new service integrations to meet evolving investor needs.
How to Get Started
To use eBiz, visit www.ebiz.go.ug and create an account. Ensure you have the required documents in the correct formats before applying for services. For support, contact the UIA One Stop Centre at +256 417 788 300, 0800 300 336 (toll-free), or 0800 300 366 (toll-free).
Why eBiz Matters
The eBiz portal is a cornerstone of Uganda’s commitment to fostering a business-friendly environment. By simplifying regulatory processes, it attracts investment, boosts private sector growth, and positions Uganda as a competitive destination for business in East Africa and beyond.
For more information, explore the full range of services at www.ebiz.go.ug or reach out to NITA-U for technical inquiries.