NITA-U National Data Centre

The NITA-U National Data Centre offers a comprehensive suite of services tailored to meet the diverse needs of government entities and other stakeholders. These services are designed to enhance operational efficiency, ensure data security, and support the delivery of critical public services:

1. Infrastructure as a Service (IaaS)
   • Provides foundational building blocks such as servers, storage, and networking infrastructure.
   • Enables government agencies to scale their IT resources without significant upfront capital investments.
   • Ideal for hosting critical applications, databases, and citizen service platforms.
2. Platform as a Service (PaaS)
   • Offers a robust environment for developing, deploying, and managing applications.
   • Handles backend tasks such as database management, operating system updates, and middleware integration.
   • Empowers government developers to focus on creating innovative solutions for public service delivery.
3. Software as a Service (SaaS)
   • Provides access to ready-to-use applications such as email, collaboration tools, and enterprise resource planning (ERP) systems.
   • Eliminates the need for on-premises software installation and maintenance, reducing operational overhead.
4. Backup as a Service (BaaS)
   • Delivers automated data backup and recovery solutions to ensure the protection of critical government data.
   • Minimizes the risk of data loss due to hardware failure, cyberattacks, or natural disasters.
5. Disaster Recovery
   • Offers robust disaster recovery solutions to ensure business continuity in the event of unforeseen disruptions.
   • Supports government agencies in maintaining uninterrupted service delivery to citizens.

Infrastructure Highlights

The NITA-U National Data Centre is equipped with cutting-edge infrastructure to ensure maximum uptime, security, and operational efficiency. Our facility is designed to meet the highest international standards for data centre operations:

• Redundant Power Supply
  • Dual diesel generators and 150 Dual KVA modular UPS systems provide uninterrupted power supply.
  • N+1 fault tolerance ensures at least 72-hour power outage protection, guaranteeing continuous operations even during extended power disruptions.
• Advanced Cooling Systems
  • Precision Air Conditioning (PAC) systems maintain optimal operating temperatures, ensuring the longevity and reliability of hardware.
• High-Speed Connectivity
  • Multiple network provider connections ensure seamless connectivity and low latency.
  • Low-latency links to key cities in East Africa facilitate efficient data exchange and collaboration across the region.
• State-of-the-Art Security
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• Physical Security: Fire-rated security doors, 24/7 IP motion sensor-enabled CCTV surveillance, and IRIS/biometric access control systems.
• Environmental Security: Smoke, dust, and fire detection systems, coupled with fire-retardant mechanisms, ensure the safety of critical infrastructure.
• Cybersecurity: Advanced measures to protect against cyber threats, ensuring the integrity and confidentiality of government data.
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Certifications and Compliance

The NITA-U National Data Centre is committed to maintaining the highest standards of operational excellence and security. We are:

• On track for Q4 2024 and Q4 2025 certifications, ensuring compliance with international data centre standards.
• Adhering to global best practices in data security, infrastructure management, and service delivery.

 Connectivity Partners

To ensure seamless connectivity and reliable service delivery, the NITA-U National Data Centre collaborates with leading Internet Service Providers (ISPs) and upstream providers, including:

• SEACOM
• MTN
• Airtel
• Blue Crane Communications
• Liquid Intelligent Technologies
• Uganda Telecommunications Corporation Ltd
• Roke
• Telkom
• RENU
• Tangerine Limited

This extensive network of connectivity partners ensures low-latency, high-speed internet access, enabling efficient data exchange and collaboration across government agencies and beyond.

 Why Choose NITA-U National Data Centre?

The NITA-U National Data Centre is the preferred choice for government agencies and public institutions due to its unmatched reliability, security, and scalability:

• 99.98% Service Level Agreement (SLA): Guarantees high availability and reliability, ensuring uninterrupted service delivery.
• Managed Services: We provide end-to-end management of hardware and software for PaaS, allowing government agencies to focus on their core mandates.
• Data Security: Clients maintain full control over their data security while benefiting from our state-of-the-art infrastructure and cybersecurity measures.
• Scalability: Our services are designed to grow with the evolving needs of government agencies, ensuring long-term sustainability.
• Support for National Digital Transformation: By hosting critical government systems and data, the NITA-U National Data Centre plays a pivotal role in Uganda’s journey toward a digital economy.